Support & feedback.
Contact & feedback
Need help with Movapoint or have feedback? Send us a message.
Report a problem
Email what happened, what you expected, and the steps to reproduce it. Include your device model, iOS version and Movapoint version from Settings → About. A screenshot can help. You can also send beta feedback through TestFlight.
Back up your workouts
Go to Profile → Settings → Your Data → Export Backup and save the JSON file. Use Import Backup to restore a saved file. Import replaces working app data, so export your current data first.
Sync between devices
Sign in with Apple, then separately enable iCloud Sync in Settings. Use the same Apple sign-in identity and iCloud account on each device. Open Movapoint online and try Sync Now. Only finished workouts sync; keep independent backups.
Delete your data
Profile → Settings → Account → Delete Account erases working app data and removes or queues deletion of its synced training copy. Saved backups and existing Apple Health records remain separate. Read the deletion details.